Refund policy

At Jus Luv Creativitee, every order is created or carefully selected with luv! ❤️ We take pride in providing quality products, personalized creations, and meaningful gifts.

All Sales Are Final

All sales are final. We do not accept returns, exchanges, or refunds for changes of mind, incorrect sizes selected, or other customer preferences.

This policy applies to custom and personalized products, ready-to-ship merchandise, journals, apparel, accessories, and other physical products.

Custom & Personalized Orders

Please carefully review all names, spelling, sizes, colors, personalization details, and design proofs before approving your order.

Once production begins, custom orders cannot be canceled or modified unless we agree otherwise.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

Include your order number, a description of the issue, and clear photographs when applicable.

We'll review your concern and work toward an appropriate resolution, which may include a replacement, correction, or refund depending on the circumstances.

Order Cancellations

For ready-to-ship products, please contact us immediately if you need to request a cancellation. We cannot guarantee cancellation once an order has been processed or shipped.

For custom orders, cancellations may not be possible once materials have been purchased specifically for your order or production has begun.

Questions or Concerns?

We want every Jus Luv Creativitee experience to be a positive one! If you have questions or concerns about your order, please contact us through www.JusLuvCreativitee.com.

Thank you for shopping small and supporting creativity made with luv! ❤️

This policy does not limit any rights or remedies available under applicable law. The 7-day contact request does not shorten any legally required claim period.